New York City’s hotel scene has embraced hospitality technology products to provide cutting-edge services that redefine the guest experience. From smart room controls to AI-powered concierge systems, these hotels combine luxury and innovation, creating seamless stays for tech-savvy travelers. Here are three of the most technologically advanced hotels in the city.
1. CitizenM New York Bowery
CitizenM is a leader in smart hospitality, offering a sleek, tech-driven stay in Lower Manhattan. From check-in to check-out, technology takes center stage. Guests use self-service kiosks to check-in in under a minute, eliminating long waits at the front desk. Once inside their rooms, they can control everything, from mood lighting and blackout shades to the entertainment system, using a custom iPad.
The hotel’s rooms feature smart hospitality TVs preloaded with streaming apps like Netflix and Prime Video, ensuring travelers can enjoy personalized entertainment. High-speed Wi-Fi is free and reliable, catering to remote workers and digital nomads. CitizenM also uses an innovative mobile app that allows guests to control their room settings, request amenities, and explore local tips for dining and attractions.
2. Arlo SoHo
Arlo SoHo combines contemporary design with intuitive technology, making it a favorite for modern travelers. Each room features smart controls that let guests manage lighting, temperature, and entertainment through a central touchscreen. The hotel also provides a seamless digital check-in experience, allowing guests to bypass the front desk and head straight to their rooms.
The Arlo app offers additional convenience, enabling visitors to request services, book event spaces, and check out without hassle. For those seeking connectivity, Arlo delivers high-speed Wi-Fi throughout the property, ensuring productivity or streaming without interruption. The hotel’s co-working spaces and meeting areas are equipped with advanced AV technology, making Arlo a hub for business travelers.
3. Hotel 50 Bowery by JdV
Located in Chinatown, Hotel 50 Bowery combines luxury with innovative technology. Guests enjoy keyless room entry via their smartphones, creating a secure and efficient arrival process. Rooms feature smart TVs with hotel casting systems and intuitive climate control systems, allowing for a customized stay.
The hotel’s app enhances guest convenience by offering digital concierge services, from room service requests to local activity recommendations. High-speed Wi-Fi keeps guests connected, while the rooftop bar boasts interactive digital displays highlighting the city’s skyline.
These New York City hotels leverage the latest technology to create seamless, personalized stays. From smart rooms to digital concierge services, they represent the future of hospitality, where innovation enhances both convenience and comfort.
